Online Counseling Effective and Easy The debate is over. Online services are growing in every market and field, and therapy is no exception. With technology today, clients can get a wide array of counseling services via the Internet without ever leaving their home. This can be done "live" with the therapist through video or voice chat, as well as instant messaging. Some prefer to get the counseling feedback in their own time through the use of forum posts or e-mail. Whatever the method, online counseling is a growing and effective approach to therapy.