How Ice Breaker Games Are Used In Business

(Thu Sep 15th, 2011, by Michiel Van Kets)

Breaking the metaphorical ice using icebreaker games is the perfect way to facilitate individuals to overcome the discomfort or awkwardness that may come with meeting and getting to know distant colleagues or strangers. This discomfort may be amplifi...

Can Team Building Exercises Help To Improve Business Performance?

(Wed Sep 7th, 2011, by Michiel Van Kets)

Team building programmes can help your business by improving the communication, levels of trust and general understanding between the members of a team. They can also help you to solve problems or to improve planning within the team as a whole. They ...

What Are Team Building Exercises And What Is Their Purpose?

(Sun Aug 14th, 2011, by Michiel Van Kets)

Team building can be pursued through a variety of activities, ranging from the simple and basic, such as one off bonding exercises before or during meetings, to complex, multi-day simulations, trainings or retreats carefully organised by professional...

ITIL Study Materials

(Mon Aug 8th, 2011, by ITIL Instructor)

The main aim of Service Design is to design IT services, together with the governing IT practices, processes and policies, to realize the strategy and to facilitate the introduction of these services into the live environment ensuring quality service...

How Customer Service Courses Can Work For Your Employees And Your Customers

(Mon Aug 1st, 2011, by Michiel Van Kets)

And there is good empirical evidence to show that investing in raising service levels and satisfying customers is not a wasted indulgence. As long ago as 2002 Tom van der Wiele, Professor of Business and Management at the Rotterdam School of Economic...

Why Ice Breaker Games Work When Used Correctly

(Sun Jul 24th, 2011, by Michiel Van Kets)

Simple ice breakers include topics such as an individual describing three facts about themselves – two of which are true and one which is not. Other group members have to decide and vote one which one to choose as the untrue fact. A variation on th...

ADR Services San Diego

(Fri Jul 15th, 2011, by Charles Fentworth)

 Conflicts are bound to arise in personal and business dealings.  Normally with a little clarification, some give and take, conflicts are resolved.  However, there are times when conflicts are more complex, if money, legalities, ...

FREE ONLINE EMPLOYEE SCHEDULING

(Fri Jul 15th, 2011, by Nerhi Jomalla)

Businesses are discovering the advantages of using online employee scheduling software services.  There are several to choose from, so you can decide which particular service will work best with your company’s needs.  Fundamenta...

Utility Billing Software

(Fri Jul 15th, 2011, by Roger Hackett)

Utility billing is central to any public agencies ability to provide services to local citizens. The old ways of billing, invoicing and account management just won’t cut it in today’s high tech, fast paced world. The key is finding ...

Sacramento Plumbing

(Fri Jul 15th, 2011, by Darrell Laferty)

Indoor plumbing has to be the greatest invention of all time, along with toilet paper.   I think most people would agree.  One can do without quite a lot, but a mere hour without water or the toilet is miserable indeed.   A pipe ...